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POPIA privacy policy

Last updated: 12 November 2026

1. Introduction

Wine Explorer ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This policy explains how we collect, use, store, and protect your personal information.

2. Information Officer

Our designated Information Officer responsible for ensuring compliance with POPIA is:

3. Personal information we collect

We may collect the following categories of personal information:

  • Full names
  • Email addresses
  • Phone numbers
  • IP addresses / device data
  • Browsing / behavioural data

4. Purpose of collection

We collect and process personal information for the following purposes:

  • Account management
  • Analytics & improvement
  • Marketing communications

We will not process your personal information for purposes incompatible with those listed above without your prior consent.

5. Legal basis for processing

We process your personal information on the following legal grounds:

  • Performance of a contract to which you are a party
  • Compliance with a legal obligation
  • Legitimate interests pursued by us or a third party
  • Your explicit consent, where required

6. Sharing of personal information

We may share your personal information with the following third parties, only to the extent necessary:

  • Analytics tools (e.g. Google Analytics)
  • Map providers (OpenStreetMap)

When a page you visit displays a map, your browser downloads the map images directly from the OpenStreetMap Foundation. This discloses your IP address and device data to them. Their privacy policy is available at https://osmfoundation.org/wiki/Privacy_Policy.

All third parties are required to maintain the confidentiality and security of your personal information.

7. Data retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, data is securely deleted or anonymised.

8. Security measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These include SSL encryption, access controls, and regular security assessments.

9. Your rights as a data subject

Under POPIA, you have the right to:

  • Access your personal information held by us
  • Request correction of inaccurate personal information
  • Request deletion of your personal information (subject to legal obligations)
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator of South Africa

10. How to exercise your rights

To exercise any of the above rights, please contact our Information Officer at info@wine-explorer.co.za. We will respond within 30 days of receipt of your request.

11. Information Regulator

If you are unsatisfied with our handling of your personal information, you may contact the Information Regulator of South Africa:

12. Updates to this policy

We may update this policy from time to time. The latest version will always be available on our website at https://www.wine-explorer.co.za/. Continued use of our services constitutes acceptance of the updated policy.

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